COVID-19 POLICY’S & PROCEDURES

Things will be different at The Great Western from Monday 12th April 2021.

Outside services only; beer garden and covered marquee.

Main point of entry will be via the car park, however you will be permitted to enter via the front door going directly to the beer garden.

Booking is recommended to avoid disappointment; we are not imposing time limits but will ask for you to give us an estimated time you plan to stay. Walk-ins are subject to availability.    

Please see our Facebook page or website for opening times, as they may change subject to demand. There will be no late opening after 11pm.

We will be running a table service only and will be encouraging contactless card payments, or via our online ordering website. 

There will be no permitted inside, unless it to use the toilets, you must wear a face mask when inside, unless exempt.

• You will need to be seated at all times; you must stay where you’re seated and not move around from table to table
• Toilets will follow a one in, one out policy
• Please adhere to appropriate social distancing of at least 2 metre plus at all times
• Please download the NHS Track & Trace app, everyone over 16yrs must scan in on entry or provide contact details 
• Guests can sit in groups of up to 6 persons
• Please do not move any furniture. It is spaced to maintain social distancing and to keep you safe
• Please ensure any accompanying children are supervised and adhere to social distancing
• Any open windows or wedged doors are to increase ventilation or reduce touchpoints so please leave them as you find them. 
• Please be alert when walking to the exit or toilet. Ensure you can see your route and manoeuvre to adhere to social distancing at all times
• Please wash your hands and use our clearly displayed sanitiser stations frequently
•  We cannot permit you to come inside regardless of weather conditions, covered marquee will be available. 
• If you are dining, please request only condiments that you will use as we will discard any unused sachets

But after all is said and done, please just sit back, relax and enjoy our hospitality!

These rules and practices are for the safety of customers and staff alike. We kindly ask that you respect and adhere to them for the safety and enjoyment of all. We reserve the right to refuse service to anyone who does not abide by these rules.

Our team have been instructed to work in this way for the benefit of everybody, so we please ask you to respect them and to do your bit in helping us adapt in these testing times.

Please help us keep the community safe and avoid another shutdown!