COVID-19 POLICY’S & PROCEDURES

Things will be different at The Great Western from Saturday 4th July.

Entrance is through the front into the lounge bar and the rear doors, with exit through either the locals bar out the front or dining room into the garden; smoking will be allowed out the front or in the garden only. There will be hand sanitizing points at all entrance/exit points for you to use.

Booking is recommended to avoid disappointment; we are not imposing time limits but will ask for you to give us an estimated time you plan to stay. Walk-ins are subject to availability.    

Please see our Facebook page or website for opening times, as they have been reduced with no late opening.

We will be running a table service only for now and will be encouraging contactless card payments. There will be no standing inside, not even for regulars.

• You will need to be seated at all times; you must stay where you’re seated and not move around from table to table
• Toilets will follow a one in, one out policy
• Please adhere to appropriate social distancing of at least 1 metre plus at all times
• Please provide the necessary details on entering for Track & Trace
• Internally, guests can sit in groups of two households or support bubbles up to 6 persons
• Guests can gather outdoors as above or in a group of up to 6 persons from any number of households
• Please do not move any furniture. It is spaced to maintain social distancing and to keep you safe
• Please ensure any accompanying children are supervised and adhere to social distancing
• Any open windows or wedged doors are to increase ventilation or reduce touchpoints so please leave them as you find them. Please inform a team member if you are cold
• Please be alert when walking to the exit or toilet. Ensure you can see your route and manoeuvre to adhere to social distancing at all times
• Please wash your hands and use our clearly displayed sanitiser stations frequently
• If you are outside and our internal guest numbers are at capacity, we cannot permit you to come inside regardless of weather conditions
• If you are dining, please request only condiments that you will use as we will discard any unused sachets

But after all is said and done, please just sit back, relax and enjoy our hospitality!

These rules and practices are for the safety of customers and staff alike. We kindly ask that you respect and adhere to them for the safety and enjoyment of all. We reserve the right to refuse service to anyone who does not abide by these rules.

Our team have been instructed to work in this way for the benefit of everybody, so we please ask you to respect them and to do your bit in helping us adapt in these testing times.

Please help us keep the community safe and avoid another shutdown.